General Terms and Conditions of Sale

Printmondo - Advertising & Displays Werbecenter-Berlin GmbH (hereinafter referred to as "Werbecenter-Berlin"),

Sophie-Charlotten-Str. 92, 14059 Berlin

§ 1 Scope of application

1. these General Terms and Conditions of Sale (hereinafter: GTC) apply to all contracts concluded via our online store, for orders placed on site and for orders placed via the Internet or other online services between us, the

Werbecenter-Berlin and you as our customer. The GTC apply regardless of whether you are a consumer, entrepreneur or merchant.
(2) All agreements made between you and us in connection with the purchase contract result in particular from these terms and conditions of sale, our written order confirmation and our declaration of acceptance.
3. the version of the GTC valid at the time of conclusion of the contract shall apply.
4. we do not accept deviating terms and conditions of the customer. This shall also apply if we do not expressly object to their inclusion.

§ 2 Conclusion of contract

1. a contract with Werbecenter-Berlin is concluded exclusively in German.

2. the presentation and advertising of articles in our online store does not constitute a binding offer to conclude a purchase contract.
3. by sending an order via the online store by clicking on the button "order with obligation to pay" you are placing a legally binding order. You are bound to the order for a period of two weeks after placing the order; your right to revoke your order in accordance with § 3 remains unaffected by this.
4. we will immediately confirm receipt of your order placed via our online store by e-mail. Such an e-mail does not constitute a binding acceptance of the order unless, in addition to the confirmation of receipt, acceptance is also declared.
5. a contract is only concluded when we accept your order by means of a declaration of acceptance or by delivering the ordered items.
6. Werbecenter-Berlin reserves the right to refuse orders and print motifs with obviously racist, xenophobic, violence-glorifying, sexist, radical or anti-constitutional content.

7. orders for deliveries abroad can only be considered if a minimum order value is reached. The minimum order value can be found in the price information provided in our online store.
8. if it is not possible to deliver the goods you have ordered, for example because the goods in question are not in stock, we will refrain from issuing a declaration of acceptance. In this case, a contract is not concluded. We will inform you immediately and refund any payments already received without delay.

§ 3 Cancellation policy

1. if you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.
2. if you as a consumer make use of your right of withdrawal according to section 1, you have to bear the regular costs of the return shipment.
3. in all other respects, the provisions set out in detail in the following cancellation policy shall apply to the right of cancellation.


You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise the right to cancel, you must inform Advertising & Displays Werbecenter-Berlin GmbH, Sophie-Charlotten-Str. 92, 14059 Berlin, phone: +49 30 / 34 50 679-60, e-mail: mail@printmondo.com, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can also fill in and send an unequivocal declaration electronically on our website at https://www.printmondo.com/pages/reklamation-und-ruckgabe.

If you make use of this option, we will immediately send you a confirmation of receipt of such a revocation.
In order to comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition and functionality.

Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts:
(a) Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
(b) contracts for the supply of goods that can spoil quickly or whose expiry date would be quickly exceeded,
(c) contracts for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery,
(d) contracts for the supply of goods if they have been inseparably mixed with other goods after delivery due to their nature,
(e) contracts for the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and the current value of which depends on fluctuations in the market over which the trader has no influence,
(f) contracts for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery,
(g) contracts for the supply of newspapers, periodicals or magazines with the exception of subscription contracts

End of the withdrawal policy

§ 4 Terms of delivery and reservation of advance payment

1. the delivery period is as stated on our website, unless otherwise agreed. It begins - subject to the provision in paragraph 3 - with the conclusion of the contract.
2. in the case of orders from customers with a place of residence or business abroad or in the event of justified indications of a risk of non-payment, we reserve the right to deliver only after receipt of the purchase price plus shipping costs (reservation of prepayment). If we make use of the prepayment reservation, we will inform you immediately. In this case, the delivery period shall commence upon payment of the purchase price and shipping costs.

§ 5 Prices and shipping costs

1. all prices quoted in our online store are gross prices including the statutory value added tax and do not include any shipping costs incurred.
2. the shipping costs are indicated in our prices in our online store. The price including VAT and shipping costs will also be displayed in the order form before you send the order.
3. if you effectively revoke your contractual declaration in accordance with § 3, you can demand reimbursement of costs already paid for shipping to you (shipping costs) under the statutory conditions (cf. other consequences of revocation § 3 para. 3).

§ 6 Terms of payment and offsetting and right of retention

1. the purchase price and shipping costs must be paid within 2 weeks of receipt of our invoice at the latest.
2. you can pay the purchase price and the shipping costs according to your choice of payment method in our online store.
3. you are not entitled to offset against our claims unless your counterclaims have been legally established or are undisputed. You are also entitled to offset against our claims if you assert notices of defects or counterclaims arising from the same purchase contract.
4. as the buyer, you may only exercise a right of retention if your counterclaim arises from the same purchase contract.

§ 7 Retention of title

The delivered goods shall remain our property until the purchase price has been paid in full.

§ 8 Warranty

1. we shall be liable for material defects and defects of title of delivered items in accordance with the applicable statutory provisions, in particular §§ 434 ff. BGB. The limitation period for statutory claims for defects is two years and begins with the delivery of the goods.
2. any seller's warranties given by us for certain items or manufacturer's warranties granted by the manufacturers of certain items shall apply in addition to the claims for material defects or defects of title within the meaning of para. 1. details of the scope of such warranties can be found in the warranty conditions which may be enclosed with the items.

§ 9 Liability

1. we shall be liable to you in all cases of contractual and non-contractual liability in the event of intent and gross negligence in accordance with the statutory provisions for damages or reimbursement of futile expenses.
2. in other cases we shall only be liable - unless otherwise regulated in paragraph 3 - in the event of a breach of a contractual obligation, the fulfillment of which is essential for the proper execution of the contract and on the observance of which you as a customer may regularly rely (so-called cardinal obligation), limited to compensation for foreseeable and typical damage. In all other cases, our liability is excluded, subject to the provision in paragraph 3.
3. our liability for damages resulting from injury to life, body or health and under the Product Liability Act remains unaffected by the above limitations and exclusions of liability.

§ 10 Copyrights

We have copyrights to all images, films and texts published in our online store. Use of the images, films and texts is not permitted without our express consent.

§ 11 Applicable law and place of jurisdiction

1. the law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. If you have placed the order as a consumer and have your habitual residence in another country at the time of your order, the application of mandatory legal provisions of this country shall remain unaffected by the choice of law made in sentence 1.
2. if you are a merchant and have your registered office in Germany at the time of the order, the exclusive place of jurisdiction is the registered office of the seller Werbecenter-Berlin. Otherwise, the applicable statutory provisions shall apply to local and international jurisdiction.

§ 12 Final provision

The contract shall remain binding in its remaining parts even if individual points are legally invalid. The ineffective points shall be replaced by the statutory provisions, if any. However, if this would constitute an unreasonable hardship for one of the contracting parties, the contract as a whole shall become invalid.

Alternative dispute resolution pursuant to Art. 14 para. 1 ODR-VO and § 36 VSBG:

The European Commission provides a platform for online dispute resolution (OS), which you can find at https://www.evz.de/einkaufen-internet/odr-adr/eu-plattform-streitbeilegung.html. We are prepared to participate in an out-of-court dispute resolution procedure.

Berlin, 15.10.2024

Contact form

Do you have questions, suggestions or need support?

Please use our contact form or send an email to mail@printmondo.com

Our friendly team will get back to you as soon as possible. We appreciate your interest and are happy to assist you.