AGB - General Terms and Conditions

General Terms and Conditions (AGB)

Advertising & Displays Werbecenter-Berlin GmbH
Operator of the online store www.printmondo.com

1 Scope of application

These General Terms and Conditions (GTC) apply to all orders placed via our online store by consumers and entrepreneurs.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession (§ 13 BGB).
An entrepreneur is a natural or legal person or a partnership with legal capacity who or which, when entering into a legal transaction, acts in exercise of his or its trade, business or profession (Section 14 BGB).

2 Contractual partner, conclusion of contract

The purchase contract is concluded with:

Advertising & Displays Werbecenter-Berlin GmbH
Sophie-Charlotten-Str. 92
14059 Berlin
E-mail: mail@printmondo.com

The presentation of the products in the online store does not constitute a legally binding offer, but a non-binding invitation to place an order.

By clicking on the order button, you place a binding order. Confirmation of receipt is sent automatically by e-mail and does not constitute acceptance of the contract.

The contract is only concluded when we accept your order by sending an order confirmation by e-mail or by delivering the goods.

3. individualized products

The majority of our products are customized according to customer specifications.
Please check your details (print data, motifs, texts) carefully before sending the order.

A right of withdrawal or return does not exist according to § 312g Abs. 2 Nr. 1 BGB for goods that are manufactured according to customer specifications or clearly tailored to personal needs.

4 Prices & payment methods

All prices are quoted in euros and include VAT.

Payments can be made via Shopify Payments (e.g. credit card, Klarna, Sofort, Apple Pay) and PayPal.
Payment is made in advance. Shipping takes place after receipt of payment.

5. delivery & shipping

Deliveries are made to the address specified by the customer. We deliver within Germany and to selected international countries. The available countries can be seen in the store.

Shipping is carried out by UPS, DHL, forwarding agents or other suitable service providers, depending on product size and order quantity.

Delivery times depend on the product and are indicated in the store. We will inform you separately of any delays for custom-made products.

6. shipping costs & transfer of risk

Shipping costs are shown in the order process.

For consumers, the risk of accidental loss and accidental deterioration of the goods is transferred to the customer upon delivery.
In the case of entrepreneurs, the transfer of risk takes place when the goods are handed over to the shipping company.

7 Retention of title

The goods remain our property until full payment has been made.

8. right of withdrawal

Consumers are entitled to a statutory right of withdrawal, which can be viewed under the following link:
www.printmondo.com/pages/ruckgaberecht-reklamation

Excluded from the right of withdrawal are personalized products or other cases excluded by law.

9 Warranty

The statutory warranty rights apply.

In the case of printed products and custom-made products, production-related deviations (e.g. color, cut) are possible and are not considered defects.

10 Liability

We shall be liable without limitation for damages resulting from injury to life, body or health as well as in the case of intentional or grossly negligent behavior.

In the event of a slightly negligent breach of essential contractual obligations (cardinal obligations), our liability shall be limited to the foreseeable damage typical of the contract.

Otherwise, liability for simple negligence is excluded.

Liability under the Product Liability Act remains unaffected.

11 Responsibility for content

Customers who transmit or upload their own content (e.g. images, texts, logos or print data) ensure that they hold all necessary copyrights, trademark rights or other rights of use.

The client shall indemnify Advertising & Displays Werbecenter-Berlin GmbH against all third-party claims that may arise from the unlawful use of this content.

We reserve the right to refuse orders with illegal, offensive or discriminatory content.

12 Place of jurisdiction & applicable law

German law shall apply to all contracts to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

If the customer is an entrepreneur, the exclusive place of jurisdiction is Berlin.

13. online dispute resolution

The EU Commission provides a platform for out-of-court online dispute resolution:
https://ec.europa.eu/consumers/odr

We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.