Cancellation policy - Printmondo

If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.
2. if you as a consumer make use of your right of withdrawal according to section 1, you have to bear the regular costs of the return shipment.
3. in all other respects, the provisions set out in detail in the following cancellation policy shall apply to the right of cancellation.

You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise the right to cancel, you must inform Advertising & Displays Werbecenter-Berlin GmbH, Sophie-Charlotten-Str. 92, 14059 Berlin, phone: +49 30 / 34 50 679 60, e-mail: mail@printmondo.com, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can also complete and submit an unequivocal declaration electronically on our website at https://www.printmondo.com/pages/reklamation-und-ruckgabe.
If you make use of this option, we will immediately send you a confirmation of receipt of such a revocation.
In order to comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition and functionality.

Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts:
(a) Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
(b) contracts for the supply of goods that can spoil quickly or whose expiry date would be quickly exceeded,
(c) contracts for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery,
(d) contracts for the supply of goods if they have been inseparably mixed with other goods after delivery due to their nature,
(e) contracts for the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and the current value of which depends on fluctuations in the market over which the trader has no influence,
(f) contracts for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery,
(g) contracts for the supply of newspapers, periodicals or magazines with the exception of subscription contracts