Right of withdrawal

Cancellation policy

Advertising & Displays Werbecenter-Berlin GmbH, operator of the online store www.printmondo.com, Sophie-Charlotten-Str. 92, 14059 Berlin, informs you below about your statutory right of withdrawal.

If you are a consumer (i.e. a natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to your commercial nor your independent professional activity), you have a statutory right of withdrawal.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you - who is not the carrier - have taken possession of the goods.

To exercise your right of withdrawal, you must inform us

Advertising & Displays Werbecenter-Berlin GmbH
Sophie-Charlotten-Str. 92
14059 Berlin
Phone: +49 30 / 34 50 679 66
E-mail: mail@printmondo.com

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail).
You can also use our online withdrawal form at the following link:
https://printmondo.com/pages/ruckgaberecht-reklamation

If you make use of this option, we will immediately send you a confirmation of receipt of your revocation (e.g. by e-mail).

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the deadline expires.

Consequences of withdrawal

If you withdraw from this contract, we will refund all payments we have received from you - including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us) - immediately and at the latest within fourteen days from the day on which we receive notification of your withdrawal.

For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise. Under no circumstances will you be charged any fees for this repayment.

We may refuse to refund you until we have received the goods back or you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation. The deadline is met if you send the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Exclusion or expiry of the right of withdrawal

Unless otherwise agreed, the right of withdrawal does not apply to the following contracts

• (a) for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
• (b) for the supply of goods that can spoil quickly or whose expiry date would be quickly exceeded;
• (c) for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
• (d) for the supply of goods which, due to their nature, have been inseparably mixed with other goods after delivery;
• (e) for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can be delivered at the earliest 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no influence;
• (f) for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery;
• (g) for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.