Right of return

Returns & refunds

Advertising & Displays Werbecenter-Berlin GmbH, operator of the online store www.printmondo.com, informs you below about the conditions of return for consumers.

1. exceptions to the right of return

Returns are excluded for

• Items that have been specially made or personalized for you
• sealed goods whose seal has been removed after delivery and which are not suitable for return for hygienic reasons
• Orders placed by commercial customers (no statutory right of return)

2. return period

As a consumer (private customer), you have the right to return your order within 14 days of receipt of the goods without giving any reason.

3. before returning the goods

Please notify us of your return in writing - by e-mail or by post:

Advertising & Displays Werbecenter-Berlin GmbH
Sophie-Charlotten-Str. 92
14059 Berlin
E-mail: mail@printmondo.com

This will enable us to better allocate and process your return.

4. return shipment & costs

Returns are at the buyer's own expense and risk.
We do not provide a return label.

Please return the goods in full and, if possible, in their original packaging to the above address.

5. refund

As soon as we have received and checked your return, we will refund the purchase price within 2 working days using the same payment method that you used to place the order.